Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
clean rooms
friendly staff
poor initial room quality
disappointing dining experience
7.0/10
Very good
Rooms
7.3
Location
8.0
Service
7.5
Dining
5.8
Guest reviews
7.0/10
based on 7 reviews
4/5
based on 583 reviews
8.7
8.7/10 based on 812 reviews
#366 of 2,433 hotels in Istanbul based on Tripadvisor
Norman
United Kingdom,
May
2024
7.2/10
I had a comfy and peaceful stay in my non-smoking room with a very nice bed allowing for sweet rest every night. The hotel staff were helpful and engaged, ready to assist with any questions or requests over the room telephone. The location was perfect for my needs between Etiler and Beşiktaş, though slightly far from the city's main attractions. The dining experience was lacking in quality Turkish breakfast, but the restaurant staff were friendly. Overall, a comfortable stay with minor drawbacks.
Rooms
7.0
The room was initially poor but improved after some adjustments.
Service
9.0
The staff were nice and friendly, always ready to assist.
Location
8.0
The hotel's location between Etiler and Beşiktaş was ideal for my trip.
Dining
5.0
The dining experience lacked the usual quality Turkish breakfast and fell short of expectations.
Facilities
7.0
The hotel had basic facilities but satisfactory for my stay.
clean rooms
poor initial room quality
Earl
United States,
March
2024
7.2/10
Staying at this hotel was a lovely experience overall. The rooms were comfortable, providing a sweet and peaceful rest nightly despite a slight funky smell. The staff was incredibly friendly and always had a smile, making it a very welcoming stay. However, there was room for improvement in the dining options and English language skills of the service staff.
Rooms
8.0
The room had a bit of a funky smell but was very nice and the bed was extremely comfortable, ensuring a restful stay.
Service
7.0
The staff was very helpful and engaged in addressing my questions and requests, though improvement in English language skills would enhance the service experience.
Location
9.0
The location was perfect for my needs, situated in a quiet area between Etiler and Beşiktaş, away from the hustle-bustle, with easy access to the financial district of Istanbul and the gaming center nearby.
Dining
5.0
The dining experience was subpar, with poorly organized breakfast options that did not meet the usual quality of Turkish breakfasts. Dining was also excluded from the price.
Facilities
The facilities were decent, though there is room for improvement in the dining organization and breakfast quality.
Helen
United Kingdom,
December
2023
6.2/10
The hotel provided a mixed experience with clean and comfortable rooms but faced challenges with staff professionalism and room cleanliness. The peaceful rest due to the comfy bed was a highlight, but surrounded by dodgy elements and an unsure location were drawbacks.
Rooms
7.0
Despite the rooms not being as clean as expected, the daily tea and coffee facilities and complementary water were a nice touch. The comfortable bed allowed for sweet and peaceful rest every night.
Service
6.0
While the staff was very helpful, there were concerns about their professional skills and communication, needing improvement. Room service and other services were satisfactory.
Location
7.0
The hotel is well-situated for exploring areas like Besiktas, Levent, and Ortakoy, making it convenient. However, the neighborhood seemed somewhat sketchy and not entirely secure.
Dining
5.0
The dining experience had its downsides with poor organization and a lack of variety in the Turkish breakfast spread. The prices were higher compared to similar hotels.
Facilities
6.0
The hotel offered standard facilities like a water boiler and proximity to gaming centers, but improvements could be made. Value for money was a concern here.
Matthew
United Kingdom,
December
2023
8.0/10
The hotel offers well-appointed rooms and a sensible size, but cleanliness could be improved. The service was friendly and polite, especially with Munevver, although some staff seemed distracted. The location is decent and easy to access, perfect for the modern part of the city near shopping areas. The dining experience, while good in general, had some minor issues like watery juice. Overall, the facilities were impressive, with a huge plus in the game room and wellness area.
Rooms
7.0
Service
8.0
The service was helpful and polite, with a mix of amazing and nice staff, though some seemed preoccupied at times.
Location
8.0
The location is in a safe and nice area, perfect for the modern part of the city near shopping malls and the metro, albeit not the nicest part for tourism.
Dining
8.0
The dining was really good, highlighting Turkish tastes and local dishes, though some items like orange juice were less satisfying.
Facilities
9.0
The facilities were impressive, especially the game room and wellness area.